RETURNS

 

 

Returns Policy

Refunds:

 

We're happy to accept apparel and headwear returns within 14 days of purchase. 

 

For a refund, please email us at team@pucksupport.com and include the product(s) and size(s) you would like to return.

 

To be eligible for a refund your item must be unworn, in the same condition that it was shipped to you. Once your return is received and inspected, we will send an email notifying you that your returned item was received. At that time we will also notify you of the approval or rejection of your return. Once the item is approved, a refund will be processed to the original method of payment. If rejected, we will contact you with alternative options. 

 

Customers are responsible for shipping costs of returns. We suggest using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

 

Please ship returned items to: 

140 Park Lane

Gravenhurst, Ont

P1P 1L6

 

Late or Missing Refunds (if applicable):

 

Refunds can take a few days to process. If you haven’t received your refund within a week of receiving your return approval, please contact us again at team@pucksupport.com